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Provide us with details on why an exceptional circumstance exists (e.g., child sexual exploitation, threat to life emergency) in providing user notice.ĭiscord reserves the right to not notify users if doing so would pose a risk to Discord or its users general welfare.
§ 2705(b)) or similar legal provision with your legal request. Include a time limited non-disclosure order (18 U.S.C.Clearly state you have no objection to Discord providing user notice.In order to expedite your legal request for account information, we ask that you include or inform us initially of one of the following: If no non-disclosure provision or exception is included with your legal request, Discord will confirm with law enforcement before providing user notice. § 2705(b)) or similar legal authority include a time limitation, as we provide delayed notice upon expiration of this limitation and when we believe the exceptional circumstance no longer exists. We ask that your non-disclosure order (18 U.S.C. We do not provide notice if we are prohibited by law or under exceptional circumstances such as child sexual exploitation investigations or threat to life emergencies. It is our policy to notify Discord users and provide them with a copy of the legal process seeking their account information. If international legal process includes reports of child exploitation, Discord will investigate and take steps to archive these materials, remove them from our platform, and report any exploitative content.Orders against illegal content under Article 10 of the EU Digital Services Act should be submitted through our Government Request Portal (Kodex) under the DSA - Illegal Takedown section:.Where not possible, requests for information should be directed through the appropriate Dutch authorities by way of other mutual legal assistance agreements. Requests for information should be addressed to Discord Netherlands BV and requested via the European Investigation Order under Directive 1/EU where possible. For requests of EEA or UK user data: Discord Netherlands BV is the data controller for users in the European Economic Area and the United Kingdom.For more information, you may wish to contact the Office of International Judicial Assistance at the U.S. To achieve this, you will need to work through the applicable process for international legal assistance. court and properly served on it in the U.S. will respond to valid legal process issued by a U.S. Requests should be addressed to Discord Inc. law which may prevent the production of certain information. For requests of user data other than EEA or UK user data: Discord Inc.All legal processes should comply with 18 U.S.Be advised, users are allowed to change their usernames and four-digit discriminators, thus responses rendered by Discord may list different usernames and four-digit discriminators than those originally requested.Instructions on how to identify a user can be found here.You can also read the blog post about this change from our co-founder here. For more information see our Help Center article here. During the transition from old usernames to new usernames, some users will still have old usernames with discriminators (#0000) while other users will have new usernames. New usernames are lowercase, alphanumeric, limited to certain special characters, and do not have discriminators.
Upload a copy of any relevant documents in PDF format (for example, a copy of the subpoena or search warrant, as well as any non-disclosure order you may have). Fill in the required fields in the webform 3. Verify your email address via the link sent to your email address (only valid law enforcement or government domains will be accepted) 2. Our online portal will guide you through how to submit a request. Please submit your inquiry in our Government Request Portal at. Contact Information and Service of Process